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Privacy Policy

Last Updated: June 3, 2024

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At UX-Analysis.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our UX analysis services. If you have questions, contact us at reports@ux-analysis.com.

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1. Information We Collect

We collect information to provide and improve our UX analysis reports and services. This includes:

  • Personal Information: When you request a free homepage assessment, order reports, or contact us, we may collect:

    • Name

    • Email address

    • Phone number (if provided)

    • Company name and website URLs (e.g., for competitor analysis)

  • Non-Personal Information: Various website traffic analytics tools collect:

    • IP address

    • Browser type and version

    • Device type

    • Pages visited and time spent on our site

    • Referring website or source

  • Cookies and Tracking:

    • We use first-party cookies to enhance site functionality and analytics (e.g., Google Analytics).

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2. How We Use Your Information

We use your data to:

  • Deliver UX reports and assessments (e.g., your website(s) or competitor analysis).

  • Process orders and communicate with you about your requests.

  • Help improve our website and services through analytics.

  • Send promotional emails about new reports or offers.

  • Comply with legal obligations.

We do not sell your personal data or share it with third parties for marketing purposes without your explicit consent.

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3. How We Share Your Information

We may share your data with:

  • Service Providers: Trusted partners who assist with website hosting, analytics, payment processing, or email delivery (e.g., [list providers, e.g., Google Analytics, Stripe, credit card processors, Wix Payments]). They are bound by confidentiality agreements.

  • Legal Compliance: If required by law, we may disclose data to authorities to comply with regulations like GDPR or CCPA.

  • Business Transfers: If UX-Analysis.com is acquired, your data may be transferred to the new owner under the same privacy protections.

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4. Your Choices and Rights

You have control over your data:

  • Cookies: Manage preferences your browser settings.

  • Marketing Emails: Opt out of promotional emails using the unsubscribe link in any email.

  • Data Access and Deletion:

    • Request access to, correction of, or deletion of your personal data by emailing reports@ux-analysis.com

    • Under GDPR/CCPA, you may have rights to data portability, restriction of processing, or objection to processing.

  • Do Not Track: Our site does not currently respond to Do Not Track signals, but you can disable cookies manually.

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5. Data Security

We use industry-standard measures to protect your data, including:

  • SSL encryption for data transmission.

  • Secure storage with access restricted to authorized personnel.

  • However, no online platform is 100% secure, and we cannot guarantee absolute protection.

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6. Data Retention

We retain personal data only as long as necessary:

  • Contact information for report delivery is kept for 1 year after your last interaction.

  • Analytics data is anonymized and stored for 2 years to improve our services.

  • You can request deletion of your data at any time.

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7. Third-Party Links

Our website may link to external sites (e.g., social media or partner sites). We are not responsible for their privacy practices. Review their policies before sharing data.

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8. International Data Transfers

UX-Analysis.com operates in the US and Canada. If you’re in the EU or elsewhere, your data may be transferred to the US and Canada. We ensure compliance with GDPR, CCPA, PIPIDA and other regulations through standard contractual clauses.

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9. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.

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10. Changes to This Policy

We may update this policy to reflect legal or operational changes. We’ll notify you via email or a website notice at least 30 days before significant changes take effect. Check this page regularly for updates.

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11. Contact Us

For questions, concerns, or to exercise your data rights, contact:

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12. Compliance with Privacy Laws

We comply with applicable laws, including:

  • GDPR (EU): Offering clear consent options and data rights.

  • CCPA (California): Providing opt-out rights for data sharing.

  • PIPEDA (Canada): Ensuring transparency in data handling. For specific rights under these laws, contact us.

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Your Trust Matters
We design our privacy practices to be transparent and user-friendly, aligning with UX best practices. Thank you for choosing UX-Analysis.com.

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